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Frequently Asked Questions
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Yes. Walk-ins are welcome on Walk-In Mondays and other days based on availability. Same-day appointments may be available depending on the schedule.
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A non-refundable 25% booking fee is required.
Cancellations and rescheduling must be done at least 24 hours before your appointment.
Arriving more than 15 minutes late without contacting us may result in cancellation and a new deposit will be required. -
Cash, debit/credit cards (processing fee applies), Zelle, and Cash App.
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Arrive with clean, detangled, product-free hair, unless shampoo is included or added to your service.
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Shampoo is included only with Exclusive With Tori styles and can be added to other services.
Takedowns must be booked separately before booking your main appointment.
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Braiding hair: included
Boho/human hair styles: hair available for purchase or bring your own
Specialty twists/crochet: please bring your own hair
Exclusive With Tori: all hair and supplies provided
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Yes — we service all hair textures and ages 3 and above. Pricing is the same for all ages.
Please disclose if hair is relaxed or color-treated when booking.
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Most styles last 4–8 weeks with proper care.
Touch-ups are available for select styles. We do not touch up work done elsewhere. -
Please limit to one guest per client.
Guests may bring food, and we offer complimentary snacks and drinks.
Children must be supervised unless they are being serviced. -
All services are final.
If you are unhappy, please contact us within 72 hours for an adjustment at our discretion.